About Michael D. Brown Michael D. Brown is a sought after speaker, management expert, and best-selling author of Fresh Customer Service ® (Treat the Employee as #1 and the Customer as #2 and you will get customers for life). He is a leading authority on fresh results and draws upon over 15 years of experience to help companies and individuals achieve greater impacting results. He has held numerous leadership positions at several Fortune Global 100 Companies. He is credited with helping companies create and deliver world-class experiences that led to double-digit growth to the bottom line. He has motivated and helped hundreds of students create and deliver a competitive personal brand that has yielded exponential personal and professional success and prevented them from graduating into poverty. About this CD A large percentage of college graduates find themselves “graduating into poverty,” moving back home with their parents in horrified disbelief that they are still eating Ramen noodles and cannot find a job that requires a high school diploma, let alone a colleg e diploma. One of the main reasons students experience this unfortunate introduction to the “real world” is because they are among the millions of generic college graduates who have done little or nothing to distinguish themselves during the Dash Period – the time they have between freshman and senior year to brand themselves. Through his signature work, “How not to Graduate into Poverty,” Michael D. Brown has prevented thousands of students from graduating into poverty by helping them become thriving and competitive personal brands who are empowered and equipped to achieve exponential personal and professional success.